Author Topic: When Boxes Look Like This  (Read 232 times)

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Offline Curt - RI

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When Boxes Look Like This
« on: January 30, 2019, 01:57:54 PM »
I got a new box in the mail today from Amazon. Inside the box was a new KastKing Spartacus Reel.

The shipping box looked perfect. The product package did not  ::)











Seriously?? I'd like to know what they did to this box before they packed it up for shipping. Then again, maybe I don't want to know!

Either way, this one's on its way back to Amazon and a new one is already on the way to replace it.  :yes:
« Last Edit: January 30, 2019, 01:59:26 PM by Curt - RI »

Offline Joe P

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Re: When Boxes Look Like This
« Reply #1 on: January 30, 2019, 02:27:15 PM »
Was the reel damaged?

Offline Curt - RI

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Re: When Boxes Look Like This
« Reply #2 on: January 30, 2019, 03:19:46 PM »
Was the reel damaged?

It wasn't broken or visibly damaged. But it didn't feel or sound right when cranking the handle. These reels are usually very quiet and smooth, but this one was noisy and rough feeling. So I opted to send it back to be on the safe side.

Offline Joe P

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Re: When Boxes Look Like This
« Reply #3 on: January 31, 2019, 09:42:07 AM »
Yeah, it almost looks like water damage on that box.
That's the one good thing with Amazon is their return policy!

Offline Curt - RI

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Re: When Boxes Look Like This
« Reply #4 on: January 31, 2019, 10:15:32 AM »
Quote
Yeah, it almost looks like water damage on that box.

Could be, but there was definitely some heavy impact somewhere along the way too. The weird thing is that the shipping box was in absolutely perfect condition.  :yes:

Quote
That's the one good thing with Amazon is their return policy!

Definitely. It took me less than 5 minutes using their Live Chat to get a return authorization and return shipping label created. And the new reel has already shipped, arriving tomorrow  :thumbup: